Delivery Information - Shipping and Delivery Policy

Effective Date:: 17/06/2024

Order Processing:

We offer bespoke ensembles, tailored to your precise measurements and meticulously crafted to perfection. Our standard creation timeline is 4-6 weeks. Each Made to Order product is uniquely designed and specified on our website. If you require expedited service, please contact us via WhatsApp or email, and we will assist you promptly.

For customized orders, the processing time is typically 4-6 weeks. For more information and guidance on customization, please contact us through WhatsApp at +91 9001291080 or call us at +91 9001093014 or email us at estrella.luxurycouture@gmail.com Each Made to Order product is unique, and the timeline is specified for each garment on our website.

Estimated Delivery Time

Once your order is dispatched, you can typically expect delivery within 3-6 business days for national shipping. However, please be aware that delivery times may vary depending on the delivery address.

Priority Delivery

We offer a priority delivery option for our customers at an additional cost, which is determined by the weight of the garment and the delivery location.

Complimentary Delivery

Experience the convenience of complimentary delivery on orders. 

Delivery Methods

To ensure secure and prompt order delivery, we collaborate with trusted delivery carriers such as Shiprocket.

Delivery Delays

While we make every effort to provide punctual delivery, unforeseen circumstances, such as extreme weather conditions, natural disasters, or logistical challenges, may occasionally lead to delays. In such instances, we are dedicated to keeping you informed and working diligently to resolve any issues that may arise.

Correct Shipping Information

It is the customer's responsibility to provide accurate and complete shipping information. Please ensure that your delivery address, contact details, and any specific delivery instructions are accurately entered during the checkout process. We cannot be held liable for delays or delivery failures resulting from incorrect or incomplete information provided by the customer.

At Estrella.com, we are continuously committed to delivering the best shipping and delivery experience possible. If you have any questions or concerns regarding your order or our delivery policies, please don't hesitate to contact our dedicated customer support team at estrella.luxurycouture@gmail.com.

Customer Support:

Our customer support can be reached by WhatsApp at  +91 9001291080 or call us at +91 9001093014 and by email at estrella.luxurycouture@gmail.com. We're here to assist you with any inquiries or concerns you may have.